Olá, precio de ajuda, acabei de receber este email e não entendi nada. Meu APP não pedi cadastro nem dados das pessoas.
Hi Developers at WL Andrade ME,
After a recent review, we found that your app HoraBus (br.com.app.gpu845709.gpu146be644af879e7c2d30bdf4151f4ef6) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Publishing Status
App Status: Rejected
Your app has been rejected and wasn’t published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.
Issue found: Invalid Data safety form
We reviewed your app’s Data safety form in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety form that discloses their data collection and sharing practices - this is required even if your app does not collect any user data.
We detected user data transmitted off device that you have not disclosed in your app’s Data safety form as user data collected.
You must ensure that your app’s Data safety section accurately reflects your app’s data collection, sharing, and handling practices. This includes data collected and handled through any third-party libraries or SDKs used in your app. When available, we’ve included details on SDKs that contain code similar to the code in your APK that may be sending user data off device. You can check if your app uses any of these SDKs, but note that this list of SDKs may not be exhaustive. You must review and account for all data collected and shared by your app.
Issue details
We found an issue in the following area(s):
Version code 7440000: Policy Declaration - Data Safety Section: Device Or Other IDs Data Type - Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address), Possible SDKs: com.google.android.gms:play-services-ads, com.google.android.gms:play-services-gass
To bring your app into compliance, follow these steps:
com.google.android.gms:play-services-ads com.google.android.gms:play-services-ads: Consider upgrading to a policy-compliant version of the SDK if available from your SDK provider, or removing the SDK.
com.google.android.gms:play-services-gass com.google.android.gms:play-services-gass: Consider upgrading to a policy-compliant version of the SDK if available from your SDK provider, or removing the SDK.
About the Data safety section in Google Play User Data policy
Your app must be in compliance with this policy. If your app continues to be non-compliant, your app updates will be rejected and your app may face additional enforcement actions in the future.
Please make changes to align your app’s Data safety form with the app’s behavior. This can be done by either:
Updating your form in Play Console to declare collection of Data Types noted below; or
Removing unwanted functionality and attributable code that collects this user data from your app or libraries used in your app, and when applicable to deactivate all non-compliant APKs.
To deactivate non-compliant APKS, you can create a new release and upload a compliant APK to each track containing the non-compliant APKs.
Be sure to increment the APK version code. If using staged rollout, be sure to set the release to 100% rollout.
For helpful resources, you can:
Learn more about how to provide app privacy and security information for Google Play’s Data safety section.
Watch the Google Play PolicyBytes - Data safety form walkthrough.
Check Google Play SDK Index to see if your SDK provider has shared a link to their data safety guidance. Review how any third-party code (such as third-party libraries or SDKs) in your app collects and shares user data.
Action required: Submit an updated app for review
Here’s what to do to help get your app on Google Play:
Make sure to read the applicable policies or requirements listed below:
Data safety section in Google Play User Data policy
Make appropriate changes to your app (if possible), and be sure to address the issue described above. You may also want to check your app’s store listing for compliance, if applicable.
Double check that your app is compliant with all other Developer Program Policies.
If you made changes to your app bundle, store listing, or APK, please sign in to your Play Console and submit the update(s).
Contact support
If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We’ll get back to you within 2 business days.
Learn More
Visit the Android Developers Blog to learn more about free tools and resources for building safe and successful apps. Check out the latest Google Play policy updates on Full Screen Intent Permission, Health Apps, Photo and Video Permissions, AI-Generated Content, and more! Watch now: #PolicyBytes
Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers.
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The Google Play Team